Dan E Gray Designer & Community Manager

8Dec/080

Names and Handles in Community Management

Posted by Dan Gray

Sparked by this interesting event with the Spellborn French Community Manager there has been some interesting discussion about names or handles that CMs use for interacting with their communities.

In the case above the CM in question had worked for Blizzard, and upon moving to  Spellborn he was asked to leave the nickname behind as it was now tied to Blizzard and considered Blizzards property.

My thoughts after the jump.

3Dec/086

The Mind of a CM

Posted by Dan Gray

There has been a lot of discussion recently about qualities necessary to move into the CM field. Not just academic qualifications, but extra-curricular activities and even personality traits that can contribute.

To be very general, because I want to keep this short, I've always been a believer that there are certain personality types that excel in the field of Community Management, and others that fail miserably. These types of personality are the number one qualification for the role, with most other things being obtainable after the fact. I wouldn't like to sound as if I'm suggesting psychological profiling to discriminate candidates, but well... actually yes I guess I am.

I'm stepping on the verge of a topic I want to explore in a much larger blog post, so I'll get to the point; I'd like to tell you a little story about a person who inspired me to take community seriously as a future...